Warranty Administrator - Dublin

Overview:

Audi Centre, Dublin

Monday to Friday 9am - 5.30pm

€36,000 to €38,000 Annually. DOE

At Audi Centre, we have a fantastic opportunity for a Warranty Administrator to join our growing team, processing warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring daily, weekly and monthly warranty reports.

As Warranty Administrator you will report to the reputable Derek Mcfarland who will guide you with their expertise and experience to allow you to be successful in your role, whilst developing your skill set with the wider team to establish a strong career within the automotive industry.

• Examine completed warranty repair orders
• Prepare claim forms and supporting material
• Ensure maximum return from the manufacturer - for all warranty work including the issue of credit notes and associated paperwork
• Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of Audi Centre Dublin, manufacturer, and customer
• Inputting the manufacturer’s warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule
• Keep accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claims

The ideal candidate will be highly organised and has the ability to build and develop relationships with customers, colleagues and manufacturers. You’ll be self-motivated with a friendly yet professional manner, ambitious and enthusiastic, and can work well under pressure to meet deadlines with diligence and accuracy.

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Company Pension Scheme

Health & Wellbeing:

• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Private Medical Insurance + Eyecare vouchers

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Cyclescheme
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.