Head of Key Accounts
Head of Key Accounts
Location: Limerick (South / South-West base with nationwide remit)
Our client, a well-established and highly respected organisation operating across multiple industrial sectors, is seeking a Head of Key Accounts to lead the strategy, growth, and development of their most important B2B customer relationships across Ireland.
This is a senior commercial role focused on maximising revenue, strengthening long-term partnerships, and ensuring exceptional customer outcomes across sectors including construction, engineering, automotive, government, and semi-state organisations.
While the role has a nationwide remit, candidates should be based in the South / South-West region, as regular attendance at the Head Office in Limerick is required. The role reports directly to the Managing Director and works closely with Sales, Operations, Supply Chain, and senior leadership teams.
What’s on Offer:
Salary: €60,000 – €65,000 (depending on experience)
Company carCompetitive benefits package
Senior commercial leadership role with national responsibility
High level of autonomy and influence at leadership level
Opportunity to shape and grow strategic B2B relationships across key industry sectors
Key Responsibilities: Strategic Leadership
Develop and deliver a nationwide Key Account strategy aligned with overall business growth objectives.Identify and capitalise on commercial opportunities within existing accounts, including product diversification and service expansion.
Provide strategic insight to senior leadership on market trends, customer needs, and competitive activity.
Client Relationship Management
Act as the senior point of contact for high-value B2B customers, building trusted, long-term partnerships.Conduct regular nationwide client visits to understand customer operations, project pipelines, and technical requirements.
Lead contract negotiations, framework agreements, pricing strategies, and service-level commitments.
Act as an escalation point for complex customer needs, ensuring timely and effective resolution.
Business Growth & Performance
Develop detailed account plans and revenue forecasts using CRM systems and performance data.Collaborate with Sales, Operations, and Supply Chain teams to ensure coordinated delivery of customer solutions.
Monitor account performance, identify risks or opportunities, and implement corrective actions where required.
Drive revenue growth through cross-selling and up-selling across the full product and service portfolio.
Industry & Sector Alignment
Maintain strong awareness of key industry sectors, including infrastructure, construction, engineering, and public-sector bodies.Track upcoming projects, tenders, and regulatory changes influencing customer demand.
Team Leadership
Lead, coach, and develop the Key Account Management team, ensuring strong commercial capability and performance.Set clear KPIs covering revenue growth, customer satisfaction, contract renewals, and strategic expansion.
Support continuous improvement through structured coaching, training, and development plans.
Candidate Profile:
Minimum 5 years’ experience in senior account management, commercial leadership, or B2B sales within relevant industries.Degree in Business, Engineering, Construction Management, or a related discipline (advanced qualification an advantage).
Proven success managing national or enterprise-level accounts.
Strong understanding of Irish industrial markets, project lifecycles, and supply chains.
Demonstrated negotiation experience with large contracts and multi-year agreements.
Excellent communication, analytical, and stakeholder management skills.
High level of IT literacy, including CRM systems, Microsoft Office, and digital ordering platforms.
Full Irish driving license and willingness to travel nationwide.
For more information please apply through the link provided for the attention of Karen O'Brien, email karen.obrien@osborne.ie or call 086-1071917.If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
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