Senior Sales Advisor (32 Hours)

Overview:

The is a 32-hour per week keyholder position, including both weekdays and weekends.

Responsibilities:

• Represent Missoni as an Ambassador of the brand: exhibit pride, passion and affinity for the Brand through positive attitude, body language and personal presentatio
• Welcome, smile and approach customers displaying a cordial attitude, friendly manner and willingness to serve
• Answer customer’s questions and solve their needs providing/delivering an excellent service
• Handle customer requests, ensuring issues are resolved in time guaranteeing high level of customer satisfaction
• Possess excellent product knowledge in order to be able to advise customers in the most optimal and precise manner
• Establish and nurture long-term relations with customers based on trust, caring and empathy.
• Achieve and exceed sales goals through showing outstanding selling techniques, clienteling, sourcing new customers and building strong relationships with existing customers
• Act in line with Missoni Selling Ceremony & Company Values
• Work within established guidelines, procedures, policies and standards of the Company
• Monitor and maintain visual merchandising standards on a daily basis, ensuring that all products are properly displayed
• Accurately process all transactions, including the operation of Cash Register
• Actively support back of house operations including stock receiving & returns, stock inventories, daily/weekly/monthly routines

Qualifications:

• Retail or Hospitality Experience Required
• Additional Languages Preferred
• Clienteling Experience
• Strong Communication Skills

Candidates must be available to work a combination of weekdays and weekends.