Senior Program Manager, DCSS EMEA

As the Program Manager, you will research, manage and facilitate all areas of transaction deal flow related to data center procurement projects in the region across all commercial deals.

• Strategically oriented individuals with strong program or project management
• Strong written and verbal communication skills
• Have experience in process improvement and optimization
• Working within an ambiguous environment
• Possess a strong sense of ownership,
• Data driven with a passion for continuous improvement.
• Directly connecting with senior leaders and stakeholder
• Able to collaborate with large groups of stakeholder across multiple programs or deals.
• Have the ability to drive compliance within the organization

The core role of the program manager is to support delivering capacity for our customers through developing stakeholder programs, process development and working closely with various

identify risks and resolve issues to ensure those agreements are executed on time.

Key Job Responsibilities

• Drive integration between software and infrastructure teams to ensure optimal system performance and capacity management
• Lead cross-functional collaboration between ML and related and DCSS teams to improve information flow and system integration
• Develop and maintain strategic relationships with key software teams to ensure early awareness of technical limitations and requirements
• Participate in capacity planning initiatives, particularly relating to AZ configurations and infrastructure scaling
• Create and maintain documentation for technical limitations and requirements across different systems
• Facilitate knowledge transfer between regional and global teams

• Represent regional interests in global technical discussions and strategic planning sessions
• Drive engagement with Global team to maintain relationships and ensure alignment with global initiatives
• Lead stakeholder engagement across technical and business teams
• Drive strategic discussions with platform teams regarding regional infrastructure needs
• Provide technical consultation and constructive feedback on proposed solutions
• Build and maintain relationships with key technical decision-makers across the organization

• Oversee technical integration projects between software and infrastructure teams
• Provide technical expertise in strategic capacity discussions
• Guide teams on infrastructure limitations and requirements
• Identify and communicate technical risks and opportunities
• Participate in technical design reviews and provide recommendations

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical field
• 5+ years of experience in technical program management, infrastructure operations, or similar roles
• Demonstrated experience in cross-functional team leadership and stakeholder management
• Strong understanding of data center operations and infrastructure scaling
• Experience with process improvement and program management methodologies
• Proven track record of developing and implementing technical processes and procedures
• Experience in compliance documentation and policy implementation
• Strong analytical and problem-solving skills with data-driven decision making experience
• Excellent written and verbal communication skills in English

• Deep understanding of cloud infrastructure concepts and limitations
• Knowledge of software integration principles and practices
• Familiarity with infrastructure capacity planning and management
• Understanding of availability zone (AZ) concepts and limitations
• Experience with technical documentation and process mapping
• Knowledge of regulatory compliance requirements in technical environments• 5+ years of experience working with cloud infrastructure platforms

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