Assistant Store Manager
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Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 3818016052246;-6.59365320205688;Manor Mills Shopping Centre , Mill Street , Maynooth , Co. Kildare , W23 R276
Reports to: Store Manager
Salary: €37,000.00 per annum plus commission
Role Overview
The Assistant Store Manager supports the Store Manager in the day-to-day running of the Vodafone retail store. The role is responsible for helping lead, motivate and develop a team of Sales Advisors to achieve sales targets, deliver exceptional customer service, and ensure smooth store operations.
The Assistant Manager plays a key role in driving store performance, maintaining Vodafone brand standards, and ensuring operational excellence.
Key Responsibilities
Sales and KPI PerformanceSupport the Store Manager in achieving and exceeding store sales targets and KPIs.
Drive performance across key metrics including: Monitor daily sales performance and coach team members to improve results.
Lead by example through strong personal sales performance.
Team LeadershipAssist in managing, motivating, and developing a team of 6 Sales Advisors.
Provide daily coaching and feedback to improve individual and team performance.
Support the onboarding and training of new team members.
Help create a positive, energetic, and results-focused team environment.
Step in to lead the team in the absence of the Store Manager.
Customer ExperienceEnsure every customer receives excellent service aligned with Vodafone standards.
Support the team in resolving customer queries, complaints, or escalations.
Promote a consultative sales approach focused on customer needs.
Store OperationsAssist in managing the daily operational running of the store
Ensure compliance with Vodafone policies and procedures.
Maintain a clean, organised and customer-friendly store environment.
Performance Monitoring and ReportingTrack and review daily, weekly and monthly KPIs.
Assist the Store Manager in analysing performance and identifying improvement opportunities.
Help implement action plans to drive store growth.
Key Skills and ExperiencePrevious experience in retail sales, preferably in telecommunications or technology retail.
Experience in team leadership or supervisory roles.
Strong sales skills with a track record of achieving targets.
Excellent communication and coaching skills.
Strong organisational and operational awareness.
Ability to work in a fast-paced, target-driven environment.
Key CompetenciesLeadership and Team Motivation
Sales and Commercial Awareness
Customer Service Excellence
Problem Solving
Operational Management
Accountability and Results Focus
- Sector:
- Professional
Candidate Requirements
Essential- Minimum Experienced Required (Years): 1
- Minimum Qualification:Level 7 (incl Diploma & Ordinary Bachelor Degree)
Technology , IT , Retail , Marketing
Desirable- Ability Skills:Communications, Customer Service
- Competency Skills:Decision Making, Management
- Specialising In:retail sales