Store Manager

Overview:

ECCO - Store Manager

Contract Type: Permanent

Welcome to ECCO – a global brand with a base in 101 countries and more than 2,250 stores worldwide. We don’t just make shoes – we redefine what premium lifestyle means through innovation, craftsmanship, and sustainability. At ECCO, we take pride in owning every step of our journey – from our tanneries to our stores – giving our teams a unique sense of ownership and purpose.

Responsibilities:

As a Store Manager, you’ll be responsible for leading, coaching, and developing a dedicated team to deliver exceptional results. You’ll create a vibrant store culture where customer experience is at the heart of everything we do. With a strong focus on operational excellence, you’ll also drive commercial performance and ensure the store consistently meets and exceeds its targets.

Qualifications:

To be considered for this role, you should possess the following skills and experience:

• Proven Leadership in Retail – You will have strong experience in managing a team within a retail environment, demonstrating the ability to lead by example and drive performance.
• People Development & Coaching – Experience in mentoring and coaching team members, particularly those at the Supervisor level or higher, to support their growth and development.
• Commercial Awareness & Sales Growth – A results-driven mindset with a solid understanding of what drives profitability, backed by a proven track record of increasing sales figures and achieving targets.
• Talent Acquisition & Team Building – Experience in recruiting, motivating, and developing the right individuals to create a high-performing and successful team.
• Customer Service & Retail Excellence – A strong sales focus with a clear understanding of what exceptional customer service and high retail standards look like, ensuring an outstanding shopping experience for customers.
• Organisational & Communication Skills - Strong time management, planning, and communication skills to effectively manage store operations and lead a cohesive team.

Essential Skills:

• Proven retail leadership experience with strong operational and team management skills.
• Ability to coach, mentor, and develop team members to achieve their potential.
• Commercially driven with a track record of driving sales growth and achieving targets.
• Excellent customer focus, communication, and organisational skills to maintain high retail standards.