Galway - Medical Secretary New

I am currently recruiting on behalf of my client, a well-established medical practice based in Tuam, for an experienced and highly organised Medical Secretary. This is an exciting opportunity for a skilled professional to join a busy healthcare setting and play a crucial role in supporting the administrative functions of the practice.

This position is based onsite Monday to Friday. The client offers flexibility, allowing the successful candidate to choose between working a 4-day or 5-day workweek, based on their preference.

Key Responsibilities:

• Manage patient appointments, ensuring effective scheduling, follow-up reminders, and communication of any changes. Handle patient inquiries via phone, email, or in person, always ensuring a professional and compassionate approach.
• Maintain and update patient records, ensuring they are accurate, confidential, and easily accessible when required.
• Assist in the coordination and processing of medical referrals, ensuring all necessary documents are completed and forwarded to the relevant parties.
• Support the preparation of patient billing and invoicing, ensuring accuracy and timely submission.
• Day-to-day office operations, including filing, handling phone calls, and ensuring smooth office functioning.

Key Skills and Qualifications:

• Previous experience in a medical secretary or similar administrative role within a healthcare environment.
• Strong organisational and time-management skills with the ability to multi-task and prioritise effectively.
• Excellent verbal and written communication skills, with the ability to interact professionally and empathetically with patients, colleagues, and external healthcare providers.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with Socrates is an advantage.
• Ability to handle sensitive patient information with the utmost confidentiality and attention to detail.
• Ability to work effectively under pressure in a busy medical environment.
• Strong knowledge of medical terminology and healthcare processes is highly desirable.