Front Desk Receptionist

apartmentReproMed Ireland placeDundrum scheduleFull-time calendar_month 

About ReproMed:

ReproMed is Ireland's leading provider of fertility and reproductive healthcare in Ireland with state-of-the-art Fertility and IVF clinics accessible all over the country. Our goal is to help as many patients across Ireland to achieve their dreams of starting a family.

We are looking to attract, retain and develop the best talent who will add to our existing dynamic and ambitious team.

Behaviours and Mission:

The company using our core behaviours (acting with Care, taking responsibility and making a positive difference) want to continuously develop ReproMed as a place and service where we do everything we can to give patients control of their reproductive health.

The behaviours complement our Mission which is a great place to work and a great place to be a patient.

Front Desk Receptionist – Be the Warm Welcome That Sets the Tone

Location: Dundrum, Dublin

Full-Time | Permanent

Join a compassionate, fast-paced clinical team

Are you a people person with exceptional organisational skills? Do you thrive in a busy, professional environment where empathy, efficiency, and attention to detail make a real difference? If so, we’d love to meet you!

We’re seeking a Front Desk Receptionist to be the welcoming face and calming voice of our clinic. You’ll be the first point of contact for patients—offering reassurance, clarity, and a smooth journey from arrival to aftercare.

What You’ll Be Doing
  • Greeting patients in person and by phone with warmth and professionalism
  • Managing the daily schedule for our medical and nursing teams
  • Handling patient queries with care and clarity
  • Coordinating appointments and confirming upcoming visits
  • Processing payments, submitting claims, and handling billing (including HSE tasks)
  • Maintaining well-organised (and mostly paper-free!) records
  • Liaising with clinical teams, laboratories and other third parties to ensure all patient results are available at time of consult
  • Supporting a positive patient experience from start to finish
What You Bring
  • A friendly, calm, and proactive approach
  • Strong communication skills—both verbal and written
  • Great multitasking ability under pressure
  • Organisational finesse and attention to detail
  • Previous experience is a bonus, but full training will be provided
  • A passion for making patients feel supported and respected

Why You’ll Love Working Here

We care for our team just as much as we care for our patients. Enjoy a range of benefits designed to support your wellbeing and career:

✔ Company pension plan

✔ Health insurance plan

✔ Employee Assistance Programme (EAP)

✔ Paid maternity/paternity leave

✔ Additional annual and sick leave

✔ Staff treatment benefits

✔ Ongoing professional development support

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