Account Manager – Facilities Management
Sodexo Ireland Dublin
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Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 3542022705078;-6.27092981338501;Co. Dublin ,
Working closely with operational teams, suppliers, commercial stakeholders, and clients, you'll ensure every site delivers safe, efficient, and customer-focused services.
What You will Be Doing
Leading multi-site Facilities Management operations across Ireland, ensuring consistent service delivery and operational excellence.Managing and developing high-performing site teams across a range of FM disciplines, including soft services, maintenance, workplace services, and vendor management.
Building strong client relationships and acting as a strategic partner to key stakeholders.
Ensuring all contractual obligations, KPIs, and service level agreements are achieved and exceeded.
Driving operational improvements, service innovation, and workplace experience initiatives.
Managing commercial performance, including budgets, forecasting, cost control, labour optimisation, and contract profitability.
Using operational and financial data to identify efficiencies, mitigate risks, and improve service delivery.
Supporting mobilisations, contract renewals, service transformations, and business growth opportunities.
Managing supplier and contractor performance to ensure quality, value, and compliance.
Championing health & safety, regulatory compliance, sustainability initiatives, and environmental best practice.
Leading continuous improvement programmes that enhance both client satisfaction and operational performance.
We're seeking an experienced FM professional who bringsSignificant experience managing multi-site Facilities Management operations.
A strong background in operational FM delivery, either within an outsourced service provider or client-side environment.
Proven leadership experience managing diverse operational teams and subcontractor networks.
Strong commercial and financial management skills, including budget and P&L responsibility.
Experience managing complex client relationships and delivering against contractual KPIs and SLAs.
Excellent stakeholder engagement, communication, and influencing skills.
A track record of driving service improvement, operational efficiency, and customer satisfaction.
Strong knowledge of health & safety legislation, compliance requirements, and risk management practices.
An analytical and solution-focused approach with excellent problem-solving and decision-making capabilities.
The ability to balance operational excellence, commercial performance, and client expectations in a fast-paced environment.
- Sector:
- Not Required
Candidate Requirements
Essential- Minimum Experienced Required (Years): 1
- Minimum Qualification:No Qualification
- Ability Skills:Administration, Communications, Customer Service, Interpersonal Skills
- Competency Skills:Problem Solving, Teamwork, Time Management, Working on own Initiative
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