Operations Manager
Operations Manager (Washroom & Pest Division)
We are now seeking an experienced Operations Manager to lead and manage a team working in a pest & washroom division. This permanent role is with a successful waste management company location in Dublin west.
As Operations Manager, you will have full responsibility for the operational performance, integration of acquisitions, and leadership of your team. You’ll drive efficiencies, ensure compliance, and maintain excellent customer relationships, while supporting the strategic growth of the business.As part of the role, although based on site, there will be some travel to different locations for client meetings etc.
Salary & Benefits:
€70,000Hours: Monday to Friday (45 hours weekly)
Occasional Saturday workCar Park
20 days Annual Leave
Canteen
Responsibilities: Team Leadership
Lead, mentor, and supervise your team.Foster a culture of safety, accountability, and continuous improvement.
Delegation, time management, and prioritisation of tasks.
Recruit, select, train, assign, schedule, and discipline employees.
Operational Excellence
Improve operational management systems, processes, and best practices.Supervise the Company’s supply chain and inventory.
Develop and implement operational strategies to optimise service routes and schedules.
Manage vendors and suppliers relationships including order management
Lead all acquisition integrations in their totality – operationally, systems, financial, people, IT, vehicles, and branding. Liaising with other central functions to assist where necessary
Compliance and Safety
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures, whilst at all times complying with legal regulations.Implement and enforce safety protocols to minimise accidents and hazards within the workplace. Ensure all training requirements for staff are complied with, both office and field based
Ensure client compliance with relevant standards and requirements, including document control
Customer Relations
Maintain strong relationships with customers and address their inquiries and concerns promptly.Identify opportunities for service improvement and recommend changes based on customer feedback.
Budget Management
Develop and manage the operational budget, ensuring cost-effective operations and adherence to financial targets.Identify cost-saving opportunities without compromising service quality.
Examine the Company’s financial data and use your findings to improve profitability.
Reporting and Documentation
Prepare regular reports on key performance indicators (KPIs) to track and evaluate operational efficiency.Maintain accurate records of waste collection, disposal, and recycling activities.
Key Requirements:
Have taken the lead in Acquisition Integrations, being involved in overseeing the projects and from a hands-on perspective.Leading Operational Teams.
Experience of working with customer service, commercial and finance teams at a high levelOwnership of Systems Upgrades & Systems Changes as part of ‘business as usual’ and through acquisition integration.
Proven track record reporting to Senior Management/ Board level.
Experience in Recruitment for both field level operatives and office-based staff across all functions.
Track record of negotiating with key suppliers for products and services – procurement process and negotiation of contracts/ SLAs.
Has at least five years of experience in a similar role.
Highly organised and a track record of managing a growing/ scaling business.
Excellent communication, leadership, people & IT skills.
Flexible attitude to work and willingness to adapt as strategic goals change.
For more information please apply through the link provided for the attention of Grainne O'Donnell call Osborne Recruitment on 01 5984334 or email grainne.odonnell@osborne.ieIf you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.Osborne are proud to be an Equal Opportunity Employer.
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