Spa Operations Manager
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In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 5345191955566;-9.28530216217041;ASHFORD CASTLE , Ashford , Cong , Co. Galway , F31 CA48
We are so proud to announce we are currently recruiting for a goals oriented and dynamic Spa Operations Manager at the Spa at Ashford Castle, Irelands First Forbes 5 star resort property. The successful candidate will have responsibility for supporting the Director of Spa and Wellness in the Operational running of the Spa & Salon experience, with attention to the service and product inventory at The Spa at Ashford Castle.
Key Responsibilities of the successful Spa Operation Manager will include but are not limited to:To ensure the team provides each guest with the highest levels of personal care and attention in accordance with 5 star expectations ' Forbes 5 star Standards', the uniqueness of the property and Red Carnation Hotels.
Complete 1-1 meetings and appraisals with team members as per schedule in department.
To initiate 'little touches' - going beyond meeting guest expectations and in all instances exceeding them.
Efficient and professional service, staff training, motivation, standards and controls.
To comply with Red Carnation Service Standards, terms and conditions of employment and operational practices and procedures.
Interviewing and Hiring of Employees with the appropriate skills to meet the business needs of the operation.
Focus on team development and training.
Managing sales, budgets and marketing strategiesEfficient communications.
The ideal candidate for the Spa Therapist position should: Hold an ITEC, CIBTAC, CIDESCO qualification, or an equivalent credential in body and beauty therapy and massage
Have prior experience working in a luxury spa, preferably in a five-star hotelDemonstrate a friendly and outgoing personality
Exhibit enthusiasm and flexibility, with the ability to work 3 to 4 days within a 7-day period, including some weekends
Possess excellent communication skills
Show strong attention to detail
Have the capability to handle busy situations and manage your workload effectively
What's in it for you?Professional, award winning training and development opportunities
Discounted accommodation rates with Red Carnation Hotel Collection
Annual Staff Appreciation Party and other Employee Recognition Events
Discounted rates with many local businesses and third party service providers (including Estate Activities)
Heavily subsidised accommodation (subject to availability)
Free meals on duty
Complimentary dry cleaning of business attire
Recommend friend and family bonus scheme
Two paid volunteering days each year
Holiday allowance increasing with length of service up to 25 day
Who are we?In choosing to join Ashford Castle, you become part of a significant piece of history, both of Ireland and the Red Carnation Hotel Collection. Through the grand stone gates, a royal adventure begins. Ashford Castle, voted No. 1 in Top 10 Resort Hotels in the UK and Ireland in Travel + Leisure 'World's Best' Awards 2020 and awarded Five Stars by Forbes Travel Guide for both hotel and spa.
- Sector:
- Managerial
Candidate Requirements
Essential- Minimum Experienced Required (Years): 2
- Minimum Qualification:No Qualification
ITEC, CIBTAC, CIDESCO qualification, or an equivalent credential in body and beauty therapy and massage
Desirable- Ability Skills:Administration, Customer Service, Hospitality, Skilled Trade(s)
- Competency Skills:Decision Making, Management, Problem Solving, Teamwork