[ref. g61067918] Digital Business Analyst - Dublin
Do you want to help leading organisations launch world class human-centric products & platforms that re-imagine experiences with digital, data, AI and technology at their core?
Then come and join our Accenture Ireland Song Design & Digital Products team.
Our team accelerates growth and value for our clients through sustained customer relevance. We are a bold and generous team of creatives, designers, technologists, strategists and engineers working together to make possibilities a reality. We are purpose-built to help businesses serve the modern customer and their ever-evolving needs.
As part of our team, you will help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate, and deliver value provides an unparalleled opportunity to grow and advance.
You will learn and grow within an innovative culture that thrives on shared success, diverse and innovative ways of thinking that enables boundary-less opportunities that can drive your career in new & exciting ways. This is a fast-paced and client-centric focused environment.We have a constant focus on our people development and a collaborative and mutually encouraging culture.
As part of our team, you will be working with cutting-edge design systems and digital platforms, and you will have the opportunity to develop a wide range of new skills on the job.
If this sounds like you, we would love to hear from you!
Position Summary:
As a Digital Business Analyst you will drive the digital product design. Focusing on delivering leading customers experiences across digital channels (e.g. app / website / CRM) projects from requirements gathering and definition, customer experience design through to delivery and roll out to end customers.
Key tasks and responsibilities:
- Planning and leading business requirements workshops, including requirements write up
- Developing detailed and clear business requirements to enable customer experience design and development teams to deliver leading customer experiences for customers
- Business case creation including value identification and measurement
- Conducting customer stakeholder interviews to capture business insights and requirements
- Support and provide direction to client product owners on feature prioritisation
- User story creation and product backlog creation and ongoing backlog grooming
- Utilise design thinking and agile methodologies to deliver customer and business benefits in a timely manner
- Owns projects from beginning to end, eliminates obstacles and takes responsibility for getting results for our clients and their customers
- Acts as a project coordinator for digitally based projects, managing resources, stakeholders and relationships across teams internally and with the client
- Brings together people from creative, business and technical backgrounds, often across multiple dispersed teams, to collaborate for project success
- Effectively communicates with client and project teams alike, from requirement gathering and expectation management, to communicating vision and team collaboration
- Develops and mentors' colleagues and team members at different levels of experience and with different skill sets