Portuguese Speaking Multi-Channel Quality Expert Reviewer – On-Site / Dublin

Contract: Permanent

How to Apply

Send your CV to can.dinler@cbtalents.org or Use Application Form

Important exclusions:

• Only local candidates with EU citizenship or valid Irish right to work
• No remote option available

We are hiring a Multi-Channel Quality Expert Reviewer (Portuguese Speaker) to join one of our global clients operations teams in Dublin City Centre. This is a fully office-based role supporting high-impact content quality and risk review workflows for a major international platform.

Role Overview

You will support the quality review of complex workflows managed by our clients Global Operations / Global Risk Operations teams, including:

• Content Moderation Quality Review, covering areas such as:
• Violence and credible threats
• Self-harm
• Fraud, theft, impersonation, and privacy violations
• Hate speech and bullying
• Phishing, spam, malware
• Child exploitation
• Nudity, pornography, and sexual solicitation
• ID Review and authenticity/access flows
• Escalations and special risk cases
• Review of viral/meme content (HERO) and Dangerous Organizations (DOI)
• Applying nuanced policy decisions with strong cultural and regional awareness for the supported market

• Fluent Portuguese (written & spoken)
• Minimum 6 months of Content Moderation experience (required)
• Strong critical thinking, emotional intelligence, and attention to detail
• Comfortable working in a fast-paced, quality-driven environment
• Ability to handle sensitive content professionally
• Team-oriented with a solution-focused mindset

• Fully flexible shifts between Mon–Sun, 08:00–19:00
• 4 weeks of on-site training in Dublin
• No holiday requests allowed during the first 8 weeks (training period)

• Private healthcare insurance
• Death in service cover
• 20 days annual leave + 10 public holidays
• 4% pension contribution
• Performance bonus (non-contractual, role-dependent)

Apply now to join a high-impact quality and risk function supporting a leading global client — and build your career in a structured, professional Dublin-based environment...