Sr. Technical Program Manager, European Sovereign Cloud
As part of the AWS Managed Operations team, you will play a pivotal role in delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry.
As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
Eligibility requirement- Fluency in written and spoken English is required.
- Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
- Amazon will provide relocation support for successful applicants relocating within the European Union.
- Employees will participate in an On-Call rota.
Key job responsibilities
In this role you will work closely with the software development and product teams to deliver high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies.You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk-taking behavior to maximize business benefit.
Successful candidates will have a technical background, be detail driven and have excellent problem-solving abilities.
About the teamDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- This role requires you to be a national of an EU member state
- Demonstrated experience managing technical programs across cross-functional development teams, building processes, coordinating release schedules and exposure to software development processes and teams.
- Proficient in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management.
- Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.
- Excellent written and verbal communication skills- Bachelor's degree in computer science (or related IT or business discipline) or equivalent industry experience
- Experience in software architecture and system design
- Ability to influence without direct authority
- Experience owning/driving technical roadmap strategy and definition
- Experience defining KPI's/SLA's used to scale the businesses and provide reporting to senior leadership.
- Strong sense of ownership, including an ability to promote operational excellence, with the ability to work independently having excellent problem solving skills
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.