Head of Operations- Food

Head of Operations-Food

Purpose of the Role

A key focus is fostering a high-performing, safety-first culture across multiple sites and teams.

Core Responsibilities

• Develop and execute operations strategies aligned with overall business objectives.
• Lead the creation and delivery of annual operations plans, including performance reviews across all functions.
• Ensure effective succession planning and talent development.
• Drive a customer-focused culture that empowers teams to deliver high-quality service.
• Develop cost-effective capital and maintenance plans to support site infrastructure.

• Implement an integrated S&OP process that strengthens cross-functional accountability.
• Establish and track KPIs to improve operational efficiency and decision-making.
• Manage budgets, cost control, and financial performance across operations.

• Lead CI, asset management, and quality assurance programmes.
• Deliver savings through energy efficiency, optimisation, and sustainability initiatives.
• Ensure compliance with environmental, regulatory, and industry standards for feed production.
• Lead ongoing change management across teams and processes

• Champion a Zero Harm safety culture across all operations.
• Maintain compliance with all relevant environmental and safety regulations.
• Lead incident reporting, corrective action, and safety performance processes.

• Promote organisational values and drive high engagement across teams.
• Lead communication strategies with members, customers, and internal stakeholders.
• Provide strategic insights to senior leadership for informed decision-making.

• Ensure customer accounts are managed in line with credit policies.

• Lead implementation of maintenance systems and asset-care standards.
• Use CI tools to enhance process, material, and operational efficiency.

• Oversee all regulatory requirements for feed production and delivery.
• Ensure effective hygiene, calibration, and product-integrity programmes.

Note: Additional reasonable duties may be assigned. Full adherence to Environmental, Health & Safety and Quality requirements is expected.

• Reports to: General Manager
• Direct Reports: Production, Maintenance, Operations, Logistics, CI, Analytical Services
• Key Interactions: Operations teams, commercial teams, health & safety, technical advisors
• Qualifications: Relevant 3rd-level qualification (e.g., Engineering, Business, Food Science)
• Experience: 10+ years in relevant operational leadership roles