Pricing Operations Analyst
Overview:
The Product and Pricing Analyst plays a critical role in ensuring product data integrity across the organization. This position is responsible for the creation, maintenance, and adjustment of product SKUs. The analyst ensures data accuracy and consistency to support cross-functional teams, including Product Management, Sales, Operations, Support and Finance.
Responsibilities:
- Cross system data synchronization:
- Administer SKU and pricing data across SFDC and Oracle
- Cascade updates, additions, and deletions to maintain system alignment
- Pricing and Product Configuration:
- Create and manage price rules, product rules, discounting logic, and product setup
- Support complex use cases including international uplifts and FX rate adjustments
- Maintain deep knowledge of product hierarchy, licensing models, and business unit offerings
- Escalation & Troubleshooting:
- Deliver responsive, hands-on support for product and pricing issues.
- Ensure SLA adherence and service excellence
- Data Analysis & Reporting:
- Extract and manipulate data from multiple systems to support SKU maintenance
- Leverage SFDC reporting tools for insights and operational accuracy
- Quarterly Pricebook & Pricelist Updates:
- Prepare, modify and validate pricing data for quarterly updates
- Ensure Accuracy and readiness for downstream systems and stakeholders
Qualifications:
A bachelor’s degree with 2-3 years’ experience working in Salesforce and Oracle. Exceptional Microsoft Excel experience along with excellent written and verbal communication skills. Ability to adapt to a rapidly changing environment.
Company Description
At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints.From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.
We’re not the company that makes big promises. We’re the company that fulfills them.
We’re Quest: Where Next Meets Now.
Why work with us!- Life at Quest means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationship.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Come join us. For more information, visit us on the web at http://www.quest.com/careers.