Temporary Customer Service Administrator

Temporary Customer Service Administrator

Here at Osborne, we are seeking an experienced Customer Service Administrator for a temporary assignment for our client, one of Ireland’s leading travel and freight companies located in Dublin 3.

The ideal candidate will have strong administrative and communication skills and will ideally come from freight background with experience in using SAP.

Package:

Monday to Friday

*Candidates MUST live locally or have their own transport as it is NOT POSSIBLE to use public transport to access the location***

Responsibilities:

Providing administrative support to the Management and Sales Team

Assisting in reporting

Managing and updating customer database and files

Maintaining IT systems to ensure all records are up to date

Developing strong professional relationships with customers

Being part of a team who service and grow new business

Become a subject matter expert on the company’s services, processes and operations to ensure best in class service is delivered on each and every customer interaction

Be part of all new initiatives and opportunities presented to grow and sustain the commercial division

Have strong knowledge of all departmental IT systems and solutions in order to ensure that a full back up to the various roles can be seamlessly undertaken

Requirements:

1. 3 year’s working with customer service is absolutely ESSENTIAL

Experience in freight and with SAP is desirable

Ability to communicate effectively with colleagues/ customers both written and verbally

The ability to work co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a valuable team member

Capacity to analyse data, diagnose problems, identify key issues, establish courses of action and produce a logical, practical and acceptable solution

Strong working knowledge of Microsoft Office

Ability to manage workload by prioritising and working to deadlines

Strong attention to detail

If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided

Please submit your updated CV in Word Format

Osborne are proud to be an Equal Opportunity Employer.

#INDOMMURRAY