Export Analyst-JNJ New

apartmentCPL placeDublin calendar_month 
Customer Support Analyst / Export Analyst
  • Liffey Valley, Dublin 22 (Hybrid – 3 days onsite)
  • Monday to Friday | Office Hours
  • Fixed-Term Contract (12 months, strong chance of extension)
  • Salary: Negotiable, based on experience

About the Opportunity

Cpl is partnering with one of the world’s leading healthcare organisations to recruit a Customer Support Analyst / Export Analyst to join their Vision Care division. This is an exciting opportunity to be part of a purpose-driven team that works closely with eye care professionals worldwide to help preserve and restore sight for life.

If you enjoy structured, quality-focused work, thrive in a multicultural environment, and have experience working with SAP and order management processes, this role could be an excellent next step in your career.

About Cpl

Founded in 1989, Cpl is a global provider of talent solutions, supporting start-ups, SMEs, and multinational organisations across every major sector. Today, the Cpl Group operates across 23 brands, 41+ offices, and 11 countries, with a simple guiding principle at the heart of everything we do: matching the right talent to the right organisation.

About the Client

Our client is a globally recognised healthcare leader with over 130 years of innovation and 130,000 employees worldwide. You will be joining their Vision department, a team dedicated to improving eye health and making a real difference in people’s lives every day.

The Role

As a Customer Support / Export Analyst, you will play a key role in supporting customers and internal stakeholders through efficient order processing and administrative support.

Key Responsibilities:

  • Process customer orders end-to-end using SAP (order placement, delivery, billing)
  • Manage purchase orders including PO creation, goods receipt, and invoice matching
  • Carry out a range of administrative tasks aligned with customer and market requirements
  • Work collaboratively within a quality- and process-driven environment

About You

Essential Requirements:

  • Fluent written and spoken English
  • Minimum 2 years’ experience in a customer service, order management, or similar environment
  • Relevant 3rd level qualification (or equivalent experience) in:
  • Import / Export or International Trade
  • Business Studies
  • Purchasing, Supply Chain, or Distribution
  • Working knowledge of SAP (essential)
  • Strong Microsoft Office skills (Word & Excel – Intermediate level; Outlook)

Desirable:

  • Experience with purchasing systems
  • Exposure to additional ERP or internal systems
Key Skills & Attributes
  • Excellent organisational and time-management skills
  • Strong interpersonal and problem-solving abilities
  • High level of numerical accuracy
  • Proactive, adaptable, and able to work with initiative
  • Comfortable working in a fast-paced, multicultural environment
Why Apply?
  • Hybrid working model (3 days onsite)
  • Opportunity to work with a global healthcare leader
  • Supportive and professional team environment
  • Strong potential for contract extension
  • A role where your work contributes to improving lives worldwide

Apply today to take the next step in your career and be part of a team making a meaningful global impact.

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