Service Administrator (Permanent) New

Service Administrator (Permanent)

Little Island, Cork | Fully Onsite

An excellent opportunity has arisen for a Junior Service Administrator to join a growing and supportive service team based in Little Island. This is a permanent, full-time role and is ideal for someone looking to build a long-term career in administration within a structured and hands-on environment.

You will be part of a close-knit team of five, working fully onsite and supporting the service function through a variety of administrative and coordination tasks. This role suits a highly organised individual who enjoys working in a busy office setting and being a key point of contact for customers, engineers, and internal teams.

The Role

This is a varied and fast-paced position where you will provide essential administrative support to the service team, helping to ensure that service operations run efficiently and customer requests are handled in a timely and professional manner.

Key Responsibilities

Supporting the service team with all administrative tasks

Logging service call-outs via phone and email

Ordering parts through internal systems and tracking orders using Excel

Following up with engineers to obtain service reports

Preparing quotes and issuing them to customers

Sending service reports to customers

Chasing purchase orders from customers

General Administration Duties

Answering incoming calls related to installations and general enquiries

Logging deliveries and installations and notifying relevant internal teams

Tracking parts and units and updating records accordingly

Supporting with ad-hoc administrative tasks as required

Requirements

To succeed in this role, you will bring:

Previous experience in an administrative or office support role

Strong organisational and time-management skills

Excellent communication skills, both written and verbal

Comfort using Excel and internal systems to track information

High attention to detail and a proactive approach to follow-ups

Ability to work well as part of a team in a busy onsite environment

Why Apply?

Permanent role with a competitive salary of €35,000

Stable working hours: 8:30am–5:00pm Monday to Thursday and 8:30am–4:00pm on Fridays

20 days annual leave

Opportunity to join a supportive and collaborative team of five

Hands-on role with excellent exposure to service operations and customer interaction

If you are an organised and motivated administrator looking for a permanent onsite role in Little Island with clear structure and variety, we would love to hear from you. Apply today to take the next step in your career.