Clerical Officer Grade V - South Dublin New

Professional Knowledge & Experience

Demonstrate:

• Knowledge of the HSE and its operation
• Knowledge of the D-Doc Service
• Knowledge of HSE Policies and Procedures relating to the role

Communications & Interpersonal Skills

Demonstrate:

• Effective communication and interpersonal skills including the ability to present information in a clear and concise manner.
• Strong written communication skills.
• The ability to build and maintain relationships with a variety of stakeholders.

Planning & Managing Resources

Demonstrate:

• Excellent planning and organisational skills including using computer technology effectively.
• The ability to manage deadlines and effectively handle multiple tasks.
• The ability to manage within allocated resources and a capacity to respond to changes in a plan.

Evaluating Information, Problem Solving & Decision Making

Demonstrate:

• The ability to appropriately analyse and interpret information, develop solutions and contribute to decisions quickly and accurately as appropriate.
• Initiative in the resolution of complex issues.
• The ability to recognise when it is appropriate to refer decisions to a higher level of management.
• A capacity to develop new proposals and recommend decisions on a proactive basis.
• Flexibility, problem solving and initiative skills including the ability to implement change.

Team Working

Demonstrate:

• The ability to work both independently and as part of a team.
• The capacity for management responsibility and initiative.
• Motivation and an innovative approach to the job within a changing working environment.

Commitment to a Quality Service

Demonstrate:

• Awareness and appreciation of the service user.
• A commitment to promoting and maintaining high work standards.
• A commitment to providing a professional service to internal and external stakeholders.

ICT Skills

Demonstrate:

• Advanced experience of Microsoft Office Skills, Word, Excel, Teams
• Experience of working with a Medical Information System or similar ICT system.
• Experience of being a System Administrator or Super User for a Medical Information System or similar ICT system.
• Experience of proving ICT training for system applications and/or creating training manuals.
• Experience of running reports on an Information System.

SHOULD THE ROLE BE OF INTEREST TO YOU PLEASE APPLY IN WITH YOUR CURRENT CV