Receptionist New

Front of House Receptionist

Location: Dublin 4

Hours: Monday to Friday, 9:00am – 5:00pm

Contract Type: Full-time, Permanent

About the Role:

We are seeking a professional and personable Front of House Receptionist to provide a warm and welcoming environment at a prestigious Members’ Club in Dublin 4. As the first point of contact for Members and visitors, the ideal candidate will have excellent interpersonal skills, a polished manner, and a strong background in customer service.

Key Responsibilities:

• Greet and welcome Members and guests in a professional and friendly manner.
• Handle all incoming calls and redirect them as appropriate.
• Provide accurate information on events, facilities, and general enquiries.
• Manage messages efficiently and ensure prompt follow-up.
• Ensure all guests are assisted courteously and professionally.
• Address any front-of-house queries or operational issues as they arise.
• Liaise with internal departments (e.g. maintenance, cleaning, and security) to ensure a seamless experience.
• Manage online bookings for meeting rooms when required.
• Maintain a high standard of professionalism in all interactions.

Key Skills & Attributes:

• Proven experience in a front-of-house or customer service role.
• Professional appearance and excellent communication skills.
• Positive, proactive, and friendly attitude.
• Strong attention to detail and the ability to follow procedures.
• Confident using CRM systems and Microsoft Office (Word, Excel, Outlook).
• A team player with the ability to work independently and manage multiple priorities.

This is a fantastic opportunity to join a highly respected organisation in a visible and valued role. If you are passionate about delivering a high standard of service and enjoy working in a dynamic, people-focused environment, we’d love to hear from you.

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