Billing Analyst - Telecoms - Morgan McKinley

• Salary is DOE: €48k -€53k
• Hybrid working 2-3 days in office per week
• 10% bonus, pension
• Onsite canteen
• Flexi starting time
• Easy access for rail, bus and Luas

Initial 15 month contract

Role Overview

This role will suit an analytical billing professional, someone who is passionate about what they do.

Responsibilities:

• Manage processes for reference data changes e.g. number ranges, rates, discounts & promotions
• Perform Bill Validation for the key billing systems
• Monitor suspended orders and calls / overdue unbilled charges etc.
• Run & monitor bill cycle volumes/values
• Resolve in a timely manner escalated Billing Queries
• Ensure appropriate controls are in place to minimise risk of billing errors
• Support Billing release deployments and ensure billing functionality supports anticipated customer needs
• Support Revenue Assurance function - Network Vs Billing/Switch to Bill
• Support billing projects
• Monitor bill production, print and post volumes/costs
• Bill Schedule management
• Bill Quality
• Customer Billing Complaints management
• Business Continuity
• Non Standard Billing
• Invoice reconciliation

Person Specification & Qualifications:

• Minimum of 4-6 years Billing experience
• Good of knowledge of billing systems and processes and control essential
• Strong analytical skill set
• Telecoms industry experience is advantageous
• Strong proficient in Microsoft office particularly excel
• Strong experience in large excel datasets
• SQL experience an advantage
• Business/technical degree desirable.
• Revenue Assurance experience an advantage