Field Service Engineer
Our client, a well-established IT Support company with over 25 years experience, is seeking a Field Service Engineer (Level 23) to join their growing team. The business delivers Managed IT Services, IT Solutions, and Cyber Security Solutions to a broad client base across commercial organisations and educational institutions.
Customer satisfaction is central to the company's success. They are looking for a technically capable, customer-facing engineer who enjoys problem-solving, working autonomously in the field, and delivering a high standard of service.
Whats on Offer- Competitive salary, aligned with experience
- Ongoing opportunities to develop technical skills and progress your career
- Supportive, people-focused working environment
- Company vehicle provided
The Role
The successful candidate will operate at Level 2 to early Level 3, providing onsite and remote support across a range of client environments. The role involves installing, supporting, and troubleshooting core infrastructure, with a strong emphasis on Windows Server environments and network security.
What Were Looking For- Minimum of 2 years experience in the IT support industry, ideally within an MSP environment
- Experience installing, configuring, and supporting Windows Server environments
- Strong troubleshooting experience with firewalls
- Good understanding of virtualisation technologies
- Solid working knowledge of Microsoft Exchange and Microsoft 365
- Experience installing and supporting firewalls, routers, switches, and wireless infrastructure
- Exposure to cyber security solutions
- Familiarity with backup software and backup solutions
- Full, clean driving licence
If you would like to discuss the role in more detail, please get in touch.