Deputy store manager

BOSS

Overview:

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

Responsibilities:

In your role as a Deputy Store Manager, you act as an inspirational role model and support the General Store Manager to monitor and manage all store areas and team members in the KPI achievement with a tireless drive to deliver excellent customer service.

• Full responsibility of all store areas and team members in the absence of the General Store Manager and any operational tasks connected with this
• Support the Store Manager in the recruiting process, staff planning and performance measurement
• Responsible for driving the team to achieve the location’s performance targets and KPIs
• Implement and maintain a customer centric mindset to build a loyal customer base
• Drive the use of all available tools and ensure procedures are executed and policies followed
• Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your Area Manager and retail team

Qualifications:

• Previous experience in a similar management role within a fashion and lifestyle retail environment
• Excellent leadership and people management skills
• Ability to be flexible and adaptable to the need of the business
• Demonstrate strong commercial acumen and brand knowledge
• Willingness to constantly learn & develop
• Excellent communication skills at all levels, both written and verbal
• Experience in networking & building relationships