Customer Service Advisor
FRS Recruitment Shannon
My client, a multinational in Shannon, Co Clare is looking for English speaking and multilingual Customer Service Advisors to join their growing team supporting their commercial clients.
This is a fantastic opportunity for candidates with a retail/hospitality background who are looking to transition into a corporate setting.
Customer Advisor ResponsibilitiesManage tasks, provide excellent service to customers and colleagues.
Learn and utilise IT tools and systems.
Become an expert in products, transit times, bookings, and tracking.
Handle complaints and claims professionally.
Analyse reports and collaborate with the team.
Stay organised with emails and tasks.
Maintain accurate intranet information.
Contribute to process development.
Escalate customer issues promptly.
Follow established standards and procedures.
Take on additional tasks as assigned.
The Customer Advisor will have: Previous Customer Services Experience
- 2 years experience of a fast paced service environment
Demonstrable knowledge of achieving group/individual targets
Strong understanding of reporting tools and techniques
Strong PC skills including use of excel.
Strong English
Fluency in a European language is an advantage, but not essential - French/German/Spanish/Portuguese/Italian/Dutch
Hours of Work:Monday - Friday (no weekends!) under one of the following shifts: 6am - 2:30 pm
7am - 3:30 pm8am - 4:30 pm
9am - 5:30pm (Training shift)
FRS RecruitmentShannon
My Shannon based client is looking for candidates to join their growing team.
The ideal candidate will provide superior level customer services and business support to customers. They will also contribute positively to the team’s work efforts...
CPLLimerick, 17 km from Shannon
Role: Customer Service Advisor (Part time)
Location: Henry Street, Limerick, fully onsite
Contract: Permanent Part time (Weekends Only)
Working Hours: Weekends are Saturday and Sunday from 9am to 5:30pm (Training will be Mon – Fri ( 9am to 5.15pm...
CPLLimerick, 17 km from Shannon
Role: Customer Service Advisor
Location: Henry Street, Limerick, fully onsite
Contract: Permanent Part-time
Working Hours: Saturday and Sunday, 9am-5.30pm only.
• Please note initially there will be full time training for 6 to 8 weeks...