Multilingual Online Customer Representative New

Customer Care Representative

Type: Full-time, 12 -18 Month contract

Are you passionate about delivering exceptional customer experiences?

• What You’ll Do

In this role, you’ll work closely with a multicultural, globally distributed team to provide world-class customer support and ensure a seamless experience for our users.

Your day might include:

• Assisting international customers via email, chat, or phone with empathy and accuracy.
• Troubleshooting account, billing, or technical issues — and finding creative solutions that delight customers.
• Collaborating with colleagues across multiple time zones to deliver projects that improve customer satisfaction, legal compliance, and business performance.
• Sharing feedback and insights that help shape better products, training, and support content.
• What We’re Looking For
• Fluency in English and at least two of the following languages: French, German, Spanish, Italian, or Portuguese.
• 1–2 years’ experience in a customer-facing or technical-support role.
• Strong problem-solving mindset and technical aptitude for troubleshooting software or account issues.
• Excellent communication skills, both written and verbal.
• A team-player attitude with the flexibility to work as part of a global remote team.
• A proactive, curious approach — you enjoy finding better ways to support customers and improve processes.
• Why You’ll Love Working With Us
• Be part of a truly global team that celebrates diversity and collaboration.
• Work with industry-leading products that reach millions of users every day.
• Grow your career through ongoing learning, mentorship, and opportunities to contribute to impactful customer-experience projects.
• Enjoy a flexible, remote-friendly work culture built on trust and innovation.

If you’re a natural problem-solver who thrives in a fast-moving, multicultural environment — we’d love to hear from you!

Apply now and help us shape the next generation of customer experiences.

#CplGTPermOct