Events & Operations Supervisor

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Application Details

Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

1. 3434562683105;-6.27112817764282;CHURCH OF IRELAND , Christ Ch Cthdrl , Winetavern Street , Dublin 8 , D08 TF98

The Cathedral strives to support a healthy work/life balance when designing rotas.

• Assist the Cathedral Manager in the smooth running of all religious, visitor, and commercial activities.
• Supervise and support operations teams including Vergers, Events staff, and Welcome Desk personnel.
• Ensure a consistently warm and professional welcome for all visitors, working closely with the Welcome Desk Supervisor.
• Oversee and enforce the Cathedral’s cash handling procedures; assist with daily cash counts and finance reporting.
• Respond to minor maintenance issues as they arise.
• Take responsibility for in-house events and, when required, serve as Event Supervisor for religious services and external functions.
• Collaborate with the Cathedral Manager to develop and implement effective operational policies and Standard

• Lead by example, maintaining the respectful atmosphere befitting a place of worship.
• Address visitor queries or concerns with professionalism and care.
• Support team morale by fostering a positive and productive working environment.
• Occasionally assist in Welcome Desk, Gift Shop, or Events operations (e.g., till operations, stock replenishment, retail tasks).
• Following the probation period, act as a keyholder—responsible for opening, closing, and securing the Cathedral and grounds, including alarm system use.
• Manage the Audio Guide inventory and ensure all devices are fully functional.
• Carry out other duties as directed by the Cathedral Manager.
• Attend and complete required training, including EPOS, First Aid, Fire Warden, and Manual Handling.

• Education or background in tourism, events, hospitality, or a related field.
• Proven experience in operations or venue supervision, ideally in a customer-facing or heritage environment.
• Previous cash handling experience is essential.

• Exceptional organisational and planning skills.
• Strong communication—both written and verbal—with a customer-focused mindset.
• High visual awareness and attention to detail in maintaining presentation standards.
• Competency in Microsoft Office Suite (Word, Outlook, Excel); readiness to learn in-house systems (POS, Rota, OTA backends).
• A flexible, proactive approach with the ability to work both independently and collaboratively.
• Motivational leadership and team-building capabilities.
• Effective problem-solving and decision-making skills.
• Ability to work under pressure and manage multiple tasks concurrently.
• High level of discretion and trust in handling confidential information.
• Sector:

• Managerial