Technical Sales Support Agent
Abcon Industrial Products Cavan
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In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 0673675537109;-7.09365892410278;Cavmac Hose Building , Cavan Road , Cootehill , Co. Cavan , H16 HY64
We are seeking a motivated and technically skilled Technical Sales Support Agent to join our growing team. This role involves providing expert product support, assisting customers with technical queries, and supporting the sales team in delivering tailored solutions.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat with technical product support.
- Collaborate with the sales team to develop and deliver product solutions.
- Maintain accurate records of customer interactions and technical issues.
- Assist in preparing quotations and processing orders.
- Liaise with suppliers and internal departments to resolve product-related issues
- Coordinate logistics and ensure timely delivery of products to customers.
- Minimum of 2 years’ experience in technical sales or customer support.
- Knowledge of the rubber industry is essential
- Logistics experience is desirable
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office; experience with ERP systems is a plus.
- Fluency in English; additional languages (e.g., Portuguese, Spanish,) are an advantage.
- Pension scheme, and paid leave.
- Career development and training opportunities.
- Sector:
- Entry Level
Abcon Industrial ProductsCavan
manufacturing sectors.
• Technical sales experience within engineering and or metal work industry.
• A track record of success selling value-added solutions and solving problems in the engineering sector.
• Strong organisational, planning and troubleshooting...
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