Office Administrator & Communications Assistant
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Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 2933769226074;-6.24554681777954;MIND AND BODY WORKS , 4 Main Street Lower , Dublin 14 , Dublin , D14 KC90
The Galway locations are Wood Quay, off Eyre Square and Lower Dominick Street.
Assisting the centre’s two directors and the Office Manager, the purpose of this role is to oversee the general office administration of our three Dublin centres and to offer remote support to our Galway centres, and to create content for the centre’s social media platforms (Instagram, LinkedIn and Facebook).
We are looking for a person who is passionate about delivering a high quality, effective service to our clients. It is vital to us that our clients experience a warm, welcoming, confidential, and professional service when they contact us.There is a large team of psychotherapists working across our centres. We currently have a team of 3 office administration staff working with us. The role of the new Office Administrator is to facilitate the smooth day-to-day running of the centres, answering phone and email inquiries, booking appointments, and communicating with the wider team, as well as creating content for social media.
Core Responsibilities: To assist the directors and Office Manager to ensure the smooth day-to-day running of the centres
Maintain and help develop office systems and reportsOrganise and manage the front of house (Reception)
Carry out general office duties, such as, answering phone and email inquiries, booking appointments for clients with suitable therapists, updating therapists’ availability, Onboarding new therapists.
Communicating updates with the wider team of therapists
Create informative and dynamic content to be shared on our social media platforms
Carry out other duties that may be assigned by the directors or Office Manager
Person Specification: Knowledge of Psychology or Psychotherapy (preferable but not essential)
Experienced in dealing with client/customer inquiriesStrong communications and social media skills
Excellent administration skills such as Word, Excel, Outlook and WordPress (website dashboard)
Excellent interpersonal skills (phone, email and face to face)
Commitment to providing the highest level of customer experience
Respect and dignity for others
Able to manage relationships with a wide range of individuals
The Position: This is a full-time, on-site position of 35 hours per week.
There may be a requirement to work outside normal office hours on certain occasions. Our centres are open six days a week, Monday to Saturday. 8am to 9pm on Monday to Friday and 9am to 6pm on Saturday.
The Probation PeriodA probation period of six months will apply.
The LocationThe administration office is in our Dundrum Centre, Dublin 14
The Salary - Will be disclosed to applicantsThe Holidays - 20 annual leave days
- Sector:
- Experienced [Non-Managerial]