EHR - Application Support Analyst - Grade IV New
Electronic Health Record (EHR) Application Support Analyst (Grade IV)
This is an exciting time to join the new Electronic Health Record (EHR) team as an Application Support Analyst (Grade IV). This role will be varied, fast-paced and you’ll be part of a team dedicated to implementing the EHR for the new CHI hospital which is due to open in 2026.
Purpose of the Role:
CHI will work with Epic Systems, a software company who are a world leader in this technology, to implement an electronic health record (EHR) system across the organisation, which will go live at the same time as the new hospital opens – as Ireland’s first fully digitalised hospital.
The EHR Application Support Analyst (Grade IV) is a core member of the Electronic Health Record (EHR) team.
The post-holder will assist the EHR design, configuration, testing and training during the implementation phase to HIMSS Level 6, and subsequently support the go-live and post go-live stabilisation phases.
As part of this role the EHR Application Support will attend accredited EHR vendor training and receive certification in system configuration.
This position would suit candidates from the following areas (experienced with skills or recent graduates):
- ICT, eHealth, Software Engineering or Computer Science
- Digital Health and/or eHealth
- Nursing, Midwifery, Pharmacy, HSCP disciplines or Medicine (NCHD)
- Operational or Administration
Essential Criteria:
Applicants must meet all the following:
Experience- Minimum of one year's experience working in an Irish, UK or other European hospital in either:
- o
- o
A patient administration or related support role within hospital services
or- Equivalent experience using healthcare systems or electronic health record (EHR) applications within an Irish, UK or other European hospital
- Have successfully achieved a Leaving Certificate or equivalent qualification (Level 6) within the QQI Framework
- A third-level degree or higher diploma or PLC relevant to the role
- Demonstrated competency in Microsoft Office Applications (Outlook, Word, Excel, SharePoint) as part of day-to-day work
Desirable Criteria:
- Experience working in an acute hospital setting in Ireland or another European healthcare system (experience within Children’s Health Ireland preferred)
- Evidence of Continuing Professional Development (CPD) in a relevant area.
- Clinical background as a:
- Experience using technical or project tools, such as:
- Experience in supporting end users during system workflow changes or tool implementations, demonstrating strong interpersonal communication, effective issue resolution, and confidence in identifying or escalating solutions as needed.
How to Apply and Informal Enquiries:
Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met.- Please note that you must submit a cover letter and CV, this forms part of your application. Applications will not be accepted without a detailed cover letter and CV.
Please see full job description attached below.
The closing date for submission of application is Friday 27th of February at 12.00 noon.Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’.
Applications will not be accepted through direct email or any other method.
For queries relating to this recruitment process, please contact the Recruitment team via email: [email protected]
Children’s Health Ireland is an equal opportunities employer.
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