Product Manager - Current Accounts

Current Account Product Manager

My client is seeking a commercially focused and customer-centric Current Account Product Manager to support the ongoing development and growth of the current account proposition. This role will play a key part in shaping product strategy, delivering strong commercial outcomes, and ensuring an exceptional customer experience across the product lifecycle.

The successful candidate will work closely with cross-functional teams including Payments, Digital, CX, Technology, Analytics, Finance, and Marketing to continuously enhance the proposition while balancing customer needs, regulatory requirements, and business objectives.

Key Responsibilities

• Drive profitable balance sheet growth through product, pricing, proposition, and promotional initiatives.
• Closely manage portfolio performance against financial plan targets and identify opportunities to improve commercial outcomes.
• Analyse product performance data and provide actionable insights and recommendations.
• Develop a strong understanding of key performance drivers and implement strategies to address gaps to plan.

• Own and evolve the Customer Value Proposition for Current Accounts.
• Lead the design, enhancement, and ongoing development of the current account product offering.
• Conduct market, competitor, and customer analysis to inform strategic decision-making.
• Collaborate closely with Payments and Debit Product Owners to ensure a compelling and aligned customer proposition.
• Act as Product and Proposition Lead within cross-functional change and delivery teams to optimise commercial and customer outcomes.

• Maintain ownership of all product collateral, configurations, and documentation.
• Serve as the Subject Matter Expert (SME) for end-to-end customer journeys and product deliverables.
• Partner with Marketing, Customer Experience, Digital, Technology, Analytics, and Finance teams to deliver balanced and customer-focused solutions.
• Manage and oversee any product-related risk issues, ensuring appropriate governance and controls are maintained.

• Own and prioritise the backlog for product, pricing, and proposition enhancements.
• Work closely with CX and Digital teams to support and implement customer-focused improvements.
• Define detailed business requirements for product changes and enhancements.
• Collaborate with Change, Technology, and Testing teams to ensure successful delivery and implementation of initiatives.

• Strong collaboration and stakeholder management skills, with experience working across multiple teams and locations.
• Proven ability to operate effectively within cross-functional environments.
• Commercial mindset with strong analytical and problem-solving capabilities.
• Experience working within a high-growth or rapidly evolving business environment is advantageous.
• Previous experience with regulated financial products and propositions is preferred.
• Experience with liability banking products or current account products would be highly beneficial from any of the Irish pillar banks
• Ability to balance customer experience, regulatory requirements, and commercial objectives.
• Strong organisational skills with the ability to manage multiple priorities and initiatives simultaneously.