Service Desk Jobs
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Primark Stores LimitedDublinappcast.io
A leading retail company located in Dublin is seeking an experienced Service Desk Manager to oversee third-party service desk providers and ensure compliance with service level agreements. The role requires strong knowledge of ITIL processes...
FOCUSPHERE LTD t/a HCS BUSINESS SOLUTIONSWaterfordjobsireland.ie
employment in a service desk environment. For additional information: Please contact; Finn Grant, fgrant@hcs.ie, Director, Focusphere Ltd t/a HCS Business Solutions.
• Sector:
Career Level
• Not Required
Candidate Requirements
Essential
• Minimum...
Primark Stores LimitedDublinappcast.io
sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
What You’ll Do - as a Service Desk Manager
• Oversee performance of third-party Service Desk providers to ensure compliance with SLAs, OLAs...
DavyDublinworkable.com
department as a Service Desk Analyst. In this role you will be responsible for providing a high level of IT Operational tasks & Desktop support (software & hardware) to all Davy personnel in head office and remote offices and ensuring that all Operational...
OriginaSandyfordappcast.io
the incident lifecycle.
• Service Level Agreements: Adhere to all service level agreements when managing multiple incidents.
• Client Documentation: Ensure client documentation (site reports, project documentation, user manuals, etc.) is kept on the shared...
Primtac PersonnelDublin
with the service desk about additional parts or repairs. Support apprentices and collaborate with the wider team. Receive ongoing training on evolving technologies and new models. Skills & Experience: 3+ years as a Qualified Technician.
Strong diagnostic and fault...
Codec AzureDublin
escalation point to the Service desk with more difficult issues
• Assist customers with cost management
• Work with internal teams to streamline the project deployment work by making use of deployment pipelines.
Requirements
• Azure Architecture (IaaS...
Carne GroupDublin Pike
responsibilities.
Strong understanding of ITIL/ITOM frameworks, ISO standards, and service desk operations.
Familiarity with DevSecOps, runtime IT, and cloud or hybrid infrastructure environments.
What is your role and your responsibilities?
Allocate, mentor, coach...
Oracle ContractorsIrelandappcast.io
and reports for the Finance module
• Management of a global team of support staff.
• Liaising with Oracle Support Teams/Service Desk to ensure management and resolution of open Service Requests raised by the team.
#J-18808-Ljbffr...
Innovate SkillsourceKilkennycareers-page.com
for incident, change, and release management.
• Ensure accurate and timely updates to service desk tickets.
Project Support
• Participate in IT infrastructure support for business projects.
• Understand business requirements and ensure solutions align...
Oracle ContractorsDublin
Management of a global team of support staff.
Liaising with Oracle Support Teams/Service Desk to ensure management and resolution of open Service Requests raised by the team.
#J-18808-Ljbffr
Options TechnologyDublinefinancialcareers.ie
Infrastructure) aspects of portfolio. […]
Incident and Request Management: Handling incidents and service requests that are escalated from L1 Service Desk Logging all activity in the ITSM (IT Service Management) system Updating tickets with detailed notes...
ICT ServicesDublinappcast.io
Managed Service Partner (MSP) Support Manager – Dublin
Reporting to the ICT Services Technical Lead, the MSP Support Manager will lead and run the service desk for all ICT Services MSP customers and ICT group companies
A Key deliverable...
St. Vincents University HospitalDublinirishjobs.ie
Overview Applications are invited for the permanent position of Hospital Telephony Manager in the ICT Department of St. Vincent's University Hospital.
Informal Enquiries or Role Specific Enquiries to: Jama Abdirahman, ICT Service Desk/Project...
Morgan McKinleyCorkmorganmckinley.com
responsiveness and technical expertise.
• Oversee service desk activities and collaborate with internal teams and external partners to improve services.
Team Development
• Recruit, mentor, and develop a high-performing team of security operations analysts...
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