Danish Speaker | Customer Service Agent | Remote in Ireland New

CPL | Dublin | www.cpl.com |
We are looking for a positive person with a can-do attitude to join our team as a Customer Support Technical Agent , this is an entry level role so full training will be provided!

We are currently recruiting for a fluent Danish speaker who would like the opportunity to work in Ireland! This is a fully remote position, so you can live anywhere in Ireland!

Your role will be as a Customer Support Technical Agent working with Danish Business to Business (B2B) queries.

This is a great opportunity for individuals looking to develop transferable skills in customer service, IT troubleshooting, problem determination, teamwork, and quality control.

The ideal candidate has a healthy interest in technology and enjoys solving problems, is customer-focused, enthusiastic and motivated to take charge of both customer satisfaction and query resolution

Responsibilities:

 •  Answer incoming contacts via phone, mail and ticket system promptly and professionally
 •  Resolve B2B customer queries using the relevant tools and systems
 •  Work to achieve individual and team-specific goals
 •  Assist with mentoring new hires

Essential Competencies:

 •  Fluency in English and Danish
 •  Good customer service and communication skills
 •  Friendly and outgoing manner
 •  Interest in IT

Interested?

APPLY TODAY !

If you would like more information, please contact me on [email protected]
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