Personal Lines Account Handler

Brown & Brown Insurance | Cork | bbinsurance.wd1.myworkdayjobs.com |
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

O’Leary Insurances Limited is one of Ireland’s leading insurance brokers with over 200 employees operating across 7 locations in counties Dublin, Cork, Galway and Waterford.

In 2021 we became part of Brown & Brown, a publicly listed independent insurance broker with over fourteen thousand employees across the US, Canada, Ireland and the UK.

O’Leary Insurances provides a comprehensive insurance broking service to all business sectors and professions and our activities span the full range of commercial and personal general insurances.

We are currently seeking a Personal Line Account Handler for our Cork City office. This role involves servicing a portfolio of customers to retain existing business and generate new business.

Key Responsibilities :

Undertaking market research and issuing competitive and tailored insurance quotations to new and existing customers, for personal cars, vans and homes.

Ensuring all documentation is in place and payment processed
 •  Providing day to day support and servicing to clients on their insurance needs e.g., issuing renewals including market comparisons, finalising insurance placements, and updating policy schedules
 •  Handling ad hoc client requests as they arise including queries on their policies, applying mid-term adjustments, claims reporting etc
 •  Staying up to date on insurer products / rates and competitor activity in the marketplace
 •  Maintaining good file management and documentation to ensure compliance with all legal requirements, Central Bank codes and O’Leary Insurances procedures and business ethics

Experience / Skills :

 •  We are looking for an energic and driven Personal Lines Account Handler, with previous experience working in general insurance broking or in an insurance company.
 •  APA or CIP qualifications (some or all)
 •  Excellent analytical and problem-solving skills
 •  Strong verbal and written communication skills
 •  Ability to work in a fast-paced, dynamic environment.
 •  Strong IT skills with previous experience of Relay being desirable but not essential
 •  Excellent customer service and organisation skills with strong attention to detail
 •  Ability to work as part of a team and on own initiative

What We Offer :

 •  Market competitive salary and benefits package includes tax efficient and discounted stock purchase schemes, pension scheme, and employee health insurance scheme.
 •  On site parking
 •  Hybrid working arrangements
 •  Paid annual membership to the Insurance Institute of Ireland
 •  Discounted staff insurances for motor, home and health
 •  Cycle to Work and Travel Saver Schemes
 •  Full training and development supports in a vibrant and progressive working environment

This role offers excellent opportunities for career progression within O’Leary Insurances.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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