Verisure Ireland DACDublin
you need to succeed. Full training will be provided.
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throughout the year and you will be Brand Ambassador for all their brands at all consumer and trade events.
• Carry out dealer visits for shop demos and open day events, and help to implement in-store promotions.
• Support retailers with professional...
Dublin
the network. You’ll attend events throughout the year and you will be Brand Ambassador for all their brands at all consumer and trade events. You’ll carry out dealer visits for shop demos and open day events, and help to implement in-store promotions.
You’ll...
SOLAS IT RECRUITMENTDublin
Configure cutting-edge software as per client requirements / wants.
• Solve and troubleshoot software issues.
• Be proactive in relation to enhancing offerings to customers.
• Liaise with Presales, sales and development teams.
• Be a SME and Brand...
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Customer Service Advisor
Dublin | www.cv-library.ie |
We aim to provide excellence in all that we do for Dublin Express customers and to keep everyone safe. If we can't do something safely, we don't do it. To do this we need the best people and strive to create an environment that motivates and develops our team.
This onsite roll has a rolling Shift pattern, working Monday – Sunday (40 hours per week)
The Customer Service Advisor role will put you in the centre of the hustle and bustle of a busy transport environment, selling tickets in and around Dublin airport and city, answering customer queries, guiding them to their location, and ensuring our high standards of health and safety are continually met.
It's the perfect environment for someone energetic, safety-focused, and customer service driven as well as always ready to go the extra mile to deliver exceptional service to our customers.
What we're looking for...
Proactive: you can proactively deliver exceptional customer service to all Dublin Express customers
Comprehensive: you can quickly gain a comprehensive understanding of our services and products, so you can provide detailed travel and ticket information to customers
Ambassadors: you can act as a brand ambassador for the business at all times. When you are wearing our uniform you are the face of our brand
Empowered: we trust and encourage you to use your initiative to resolve customer problems, ensuring a positive outcome is achieved
Collaborator: you are confident working with colleagues across the business to act as the voice of the customer, championing common issues, helping the business to improve
What you'll do...
Deliver an excellent standard of customer service at all times, taking a proactive and positive approach to ensure customer satisfaction
Sell tickets and add-on products to customers, and provide them with guidance and information as required
Use a proactive approach to make travel arrangements for our customers in the event of delays or service disruption
Effectively and accurately communicate information to customers and liaise with colleagues throughout the business regarding service updates and disruption
Assisting drivers with boarding and helping with customer luggage
Manage coach movements within the station and exceed our Health & Safety standards
What we'll offer you...
Base Salary: €29,027 per annum
23 days annual leave + Bank Holidays
Company pension after 6 months service
Life insurance
Private online GP service
Discretionary employee incentive bonus scheme
Access to our Employee Assistance programme
Employee discounts
Free coach travel
Private online GP service
Endless opportunities for career progression within the business
Things to Note...
We are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
This onsite roll has a rolling Shift pattern, working Monday – Sunday (40 hours per week)
The Customer Service Advisor role will put you in the centre of the hustle and bustle of a busy transport environment, selling tickets in and around Dublin airport and city, answering customer queries, guiding them to their location, and ensuring our high standards of health and safety are continually met.
It's the perfect environment for someone energetic, safety-focused, and customer service driven as well as always ready to go the extra mile to deliver exceptional service to our customers.
What we're looking for...
Proactive: you can proactively deliver exceptional customer service to all Dublin Express customers
Comprehensive: you can quickly gain a comprehensive understanding of our services and products, so you can provide detailed travel and ticket information to customers
Ambassadors: you can act as a brand ambassador for the business at all times. When you are wearing our uniform you are the face of our brand
Empowered: we trust and encourage you to use your initiative to resolve customer problems, ensuring a positive outcome is achieved
Collaborator: you are confident working with colleagues across the business to act as the voice of the customer, championing common issues, helping the business to improve
What you'll do...
Deliver an excellent standard of customer service at all times, taking a proactive and positive approach to ensure customer satisfaction
Sell tickets and add-on products to customers, and provide them with guidance and information as required
Use a proactive approach to make travel arrangements for our customers in the event of delays or service disruption
Effectively and accurately communicate information to customers and liaise with colleagues throughout the business regarding service updates and disruption
Assisting drivers with boarding and helping with customer luggage
Manage coach movements within the station and exceed our Health & Safety standards
What we'll offer you...
Base Salary: €29,027 per annum
23 days annual leave + Bank Holidays
Company pension after 6 months service
Life insurance
Private online GP service
Discretionary employee incentive bonus scheme
Access to our Employee Assistance programme
Employee discounts
Free coach travel
Private online GP service
Endless opportunities for career progression within the business
Things to Note...
We are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
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