Contact Centre Jobs in Dublin
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Search Results - Contact Centre Jobs in Dublin
September Consulting Ltd-Dublin
provider of tech hardware. They're at the top of their industry, creating the smart components that drive the world we live in.
They are currently looking for an experienced HR Service Centre Associate to join their fast-moving HR team for a 5-month...
appcast.io -
TN Ireland-Dublin
Specification Experience Previous experience working in a contact centre environment preferred.
Experience in working in a telesales environment.
Skills & Competencies (evidence of) Technical Microsoft Word, Excel & PowerPoint.
Sales Phone based sales...
Amach-Dublin
Join one of the world’s fastest growing technical teams
We understand that looking for a new role can be a bit of a roller coaster, and at Amach we pride ourselves on providing a personal feel to the process, really getting to know our...
appcast.io -
AXA-Dublin
of improvement in order to offer a unique set of investment solutions and excellent services to customers.
• Manage info requests coming from the network and from the contact centre.
• Represent past/current and forecasted results.
• Represent expected results...
Crédit Agricole Group-Dublin
Duties and Responsibilities
Customer Service:
• Answer incoming calls, assess the urgency of the call, appropriately prioritize and escalate if necessary according to established procedures to ensure optimal quality customer service.
• Perform...
appcast.io -
Zoom-Dublin
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom...
Allianz Popular SL.-Dublin
to ensure key performance indicators are achieved. You will also contribute to the success of the Sales and Distribution contact centre by working closely with the WFM Specialist to provide data-driven insights, improve resource allocation, and drive...
appcast.io -
Morgan McKinley-Dublin
Previous contact centre and/or financial services experience is ideal but not required.
• Open to studying QFA exams (maintain existing qualifcation).
• Computer literacy essential.
• Good interpersonal & communication skills with the ability to interact...
morganmckinley.com -
Merantix-Dublin
responsibility will be to ensure the consistent delivery of exceptional customer support in real-time. With prior WFM experience and a strong grasp of contact center operations, you possess a natural aptitude for analytical work and can swiftly communicate your...
appcast.io -
CPL-Dublin
Tallaght
Onsite working
Start date: 26 May
What you will be doing:
• Provide ‘Best in Class’ customer service and provide clear solutions to customer queries within the contact center environment.
• Perform and approach your role to the professional...
cpl.com -
Zoom-Dublin
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom...
CPL-Dublin
knowledge effectively.
• Skilled in conflict management.
Performance Management:
• Ability to work towards and achieve targets.
• Understanding of contact centre metrics and targets.
• Understanding of the drivers of staff performance.
• Ability...
cpl.com -
Airbnb-Dublin
operations
Monitors & drive performance of our teams against targets through contact center related set of metrics
Manage capacity on an ongoing basis - driving shrinkage/absenteeism/hours delivery in collaboration with real time management & workforce...
CPL-Dublin
knowledge effectively.
• Skilled in conflict management.
Performance Management:
• Ability to work towards and achieve targets.
• Understanding of contact centre metrics and targets.
• Understanding of the drivers of staff performance.
• Ability...
cpl.com -
CPL-Dublin
to work towards and achieve targets.
Understanding of contact centre metrics and targets.
Understanding of the drivers of staff performance.
Ability to produce standard and ad hoc reports.
Ability to analyse outputs reports, surveys etc. and determine...
cpl.com -
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