Contact Centre Jobs in Dublin
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Search Results - Contact Centre Jobs in Dublin
CarTrawler-Dublin-appcast.io-
You’ll have the opportunity to shape an evolving platform and help turn emerging Salesforce and AI capabilities into meaningful improvements for customers and the people who support them.
What you’ll do as an AI Engineer (Salesforce & Contact Centre...
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Cpl Resources-Dublin-
services experience is preferred. Strong contact centre or customer service candidates who want to move into financial services will also be considered. Key responsibilities The exact duties depend on the role and team. Most roles include several...
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CarTrawler group-Dublin-appcast.io-
CarTrawler in Dublin is seeking an AI Engineer (Salesforce & Contact Centre Operations) on a 12-month fixed-term contract to shape our Salesforce Service Cloud platform, Agentforce capability, AI-powered customer experiences and the integrations...
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Mars Capital-Dublin-joblookup.com-
Mars Capital, part of Arrow Global Group, is seeking an Optimisation and Workforce Manager to drive workload management across the Contact Centre, Arrears Support Unit, Fulfilment and Recoveries.
Maximise your chances of a successful application...
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Mars Capital-Dublin-appcast.io-
Mars Capital is seeking an experienced Python Developer with strong AWS background to join our Dublin team. The role focuses on expanding a cloud-based customer engagement platform, AWS Connect integration, and serverless architectures.
You will...
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present of AI-Dublin-joblookup.com-
and coaching people.
How it builds AI experience
The role offers close, daily exposure to how large customer service teams adopt AI analytics and what makes them keep using it. Someone could build this experience by studying how contact centres measure...
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Mars Capital-Dublin-appcast.io-
all aspects of workload management, capacity planning and forecasting across the Contact Centre, Arrears Support Unit, Fulfilment and Recoveries functions, along with managing outbound campaigns and reporting of same.
The role is central to driving...
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MDE INSTALLATIONS-Dublin-joblookup.com-
of works.
• Deliver excellent customer service and provide customers with advice and information when required.
• Escalate technical or operational issues to Supervisors and Line Managers.
• Build strong working relationships with Contact Centre Agents...
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Whippy-Dublin-appcast.io-
Whippy, an AI-powered enterprise contact centre, seeks a Forward Deployed Engineer in Dublin to own integrations between Whippy and customer systems. You will operate at the intersection of APIs, telephony, databases, and AI workflows, delivering...
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Cellco Partnership-Dublin-
Applications).
Customer Service (Digital or Contact Centre) experience, with knowledge of process improvement and organisational efficiency (ideally with a strong focus on customer experience).
Familiarity with the principles of computer programming languages...
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Three Ireland-Dublin-joblookup.com-
Have a drive for self-development
• Experience working in a high-volume contact centre an advantage
• Negotiation and the ability to reach agreement
• Excellent communication skills, both verbal and written
• Good organisational skills...
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ResultsCX-Dublin-
expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience...
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Morgan McKinley-Dublin-morganmckinley.com-
Dublin City Centre (Hybrid) | Initial Contract (Open to Permanency)
Our client, a leading national life and pension services firm, are seeking to add a customer focused and enthusiastic advisor to join their award winning Contact Centre.
The ideal...
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MCL INSURANCE SERVICES (IRELAND) LIMITED-Dublin-jobsireland.ie-
You will provide a fast and efficient service within the Contact Centre to all our customers via telephone and online web chat. You will ensure that excellent customer service is always provided whilst communicating courteously and accurately...
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CPL-Dublin-cpl.com-
clear solutions to customer queries
• Perform and approach your role to the professional standards expected of a leading contact centre
• Work towards achievement of individual performance objectives
• Positively contribute to your team and support...
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