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Contact Centre Jobs

1 - 15 of 28
1 - 15 of 28
Search Results - Contact Centre Jobs
Fidelity International-Dublin
passion for service and client experience Success in leading and managing service teams, ideally in a Contact Centre environment Understanding of the Contact Centre industry through established networks Experience in leading strategic development...
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Reperio Human Capital (Ireland) Ltd-Dublin
Senior Business Analyst - WFM My client is seeking a Senior Business Analyst to join a large WFM transformation Requirements 8+ Years Business Analysis Experience Strong experience Genesys Contact Centre Experience with CRM / WFM tools Experience...
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Morgan McKinley-Dublin
DUTIES AND RESPONSIBILITIES: The role of the Customer Service Advisor is primarily to respond to queries from passengers and the general public via email or redirected from the Customer Contact Centre, within established SLAs, ensuring high-quality...
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irishjobs.ie -
Virgin Media Business Ireland-Limerick
leadership, communication, and problem-solving skills, alongside experience in a busy contact center. The position offers numerous benefits including generous holidays, pension contributions, and healthcare. Join us and make a difference in the customer care...
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Dublin
We’re seeking a future team member for the role of Investor Services Operations Manager (Vice President) to join our Contact Centre team. This role is located in Dublin, Ireland. In this role, you’ll make an impact in the following ways: Oversee...
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cv-library.ie -
Northern Trust-Limerick
registration, settlements, distributions, commissions and statements. The Investor Service Centre (ISC) is the contact centre for the TA department. Reporting to the Team Leader, as an Analyst you will be responsible for maintaining the day to day relationship...
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BNY-Dublin
the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Investor Services Operations Manager (Vice President) to join our Contact Centre team...
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joblookup.com -
Capita-Cork
in a Minimum Competence Code Controlled Function CF1 or CF7 role. 3+ years of management experience in the insurance industry. Strong leadership, client relationship, and change management skills. Experience in contact centre operations, forecasting...
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BNY Mellon-Ireland
qualification is preferred or the equivalent combination of education and experience 7+ years of work experience in Transfer Agency is required Broad Transfer Agency knowledge in dealing, contact centre, cash settlements, reconciliations and client service...
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Airbnb-Dublin
operational efficiency, scalability and customer experience. A Typical Day: Operational Performance Management: Oversee the business operations of the global contact center, ensuring that it meets the business performance standards and targets (i.e. service...
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efinancialcareers.ie -
BNY Mellon-Mullingar
Third level qualification is preferred or the equivalent combination of education and experience  •  7+ years of work experience in Transfer Agency is required  •  Broad Transfer Agency knowledge in dealing, contact centre, cash settlements, reconciliations...
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6 similar jobs: Kilkenny, Longford, Wexford, Portlaoise, Tullamore...
Jobs.ie-Dublin
to actively engage in transformation for future e.g. AIA Engage & Finesse Have a drive for self-development Excellent negotiation skills Experience working in a high-volume contact centre an advantage Negotiation and the ability to reach agreement Excellent...
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joblookup.com -
Cpl Resources-Cork
experience in a Minimum Competence Code Controlled Function (CF1 or CF7). 3+ years of management experience in the insurance industry. Strong leadership, client relationship, and change management skills. Experience in contact centre operations, forecasting...
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Ireland
Overview: We’re looking for friendly, motivated, and customer-focused individuals to join our busy contact centre team as an Inbound Customer Service Advisor. You’ll be the first point of contact for our customers, handling incoming calls...
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icims.com -
Cpl Resources-Cork
in General Insurance (essential). Minimum of 2 years experience working in a regulated general insurance environment. Proven experience in a team leadership or supervisory role within insurance operations or a contact centre. Strong working knowledge of MCC...
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