Warehouse Operations Manager
An exciting opportunity has arisen for an experienced Warehouse Operations Manager to join a rapidly expanding fulfilment and logistics business at a critical stage of growth. The business provides bespoke, value-added warehousing and fulfilment services to retail and e-commerce customers, including rework, labelling, barcoding, and multi-channel order fulfilment.
The Warehouse Operations Manager will take full operational ownership of a 40,000 sq. ft. multi-customer warehouse in Dublin, ensuring the effective day-to-day running of all warehousing and fulfilment activities. This role is central to delivering service excellence, operational efficiency, and safe, scalable growth.
This is a hands-on leadership role suited to a results-driven operator who enjoys building structure, improving performance, and leading teams in a fast-paced environment.
Key Responsibilities- Own and manage all daily warehouse operations including inbound goods, put-away, storage, rework, picking, packing, and dispatch.
- Lead, develop, and motivate warehouse management, supervisory, and operational teams.
- Ensure consistently high service levels across all customers, with a strong focus on accuracy, quality, and on-time delivery.
- Embed a culture of operational discipline, accountability, continuous improvement, and health & safety compliance.
- Implement, review, and enhance SOPs, operational controls, training plans, and performance management processes.
- Maintain robust stock control processes, ensuring high levels of inventory accuracy through cycle counting and audits.
- Optimise warehouse layout, labour deployment, and workflows to maximise productivity and capacity.
- Support the onboarding of new customers, ensuring smooth operational integration and service readiness.
- Work closely with senior leadership on forecasting, labour planning, capacity modelling, and operational performance.
- Lead operational readiness for site expansion, including increased volumes, headcount, and picking capacity.
- Manage operational budgets, productivity targets, KPIs, and weekly performance reporting.
- Ensure effective utilisation of WMS and operational data to drive visibility, control, and continuous improvement.
- Proven experience as a Warehouse Operations Manager, Warehouse Manager, or senior operations leader within a 3PL, fulfilment, or e-commerce environment.
- Strong end-to-end understanding of warehouse and fulfilment operations, stock control, and customer service.
- Highly operational and hands-on, with the ability to lead from the floor in a dynamic environment.
- Track record of building high-performing teams and driving improvements in safety, service, and productivity.
- Strong communicator with the ability to manage internal stakeholders and customer expectations.
- Confident in using WMS, KPIs, and operational data to drive performance and decision-making.
- A continuous improvement mindset with a passion for developing people, processes, and scalable operations.