Administrator

Administrator

Job Type: Full-time, Permanent

Position Summary:

The Administrator will play a vital role in supporting the day-to-day operations of a dynamic service team. This role involves delivering key tasks to a high standard, aligned with business expectations, and ensuring operational efficiency and compliance across various functions.

Key Responsibilities:

• Log issues on Sicon Helpdesk and manage service call delegation during annual leave cover.
• Attend daily scheduling meetings and organise site visits (RAMS, permits, equipment, caretakers, site coordinates).
• Order and backfill stock for service calls.
• Maintain iAuditor and manage the RMA process for faulty equipment.
• Quote customers based on worksheets and follow up on issued quotes.
• Maintain PMI records and issue reports upon completion.
• Support the maintenance of Toggle.
• Manage the on-call roster and update the phone number weekly.
• Maintain the service roster for engineers.
• Handle vehicle administration, including servicing, CVRT, insurance updates, and toll tag management.
• Coordinate Health & Safety training and accreditations for new and existing staff.
• Manage PPE gear, including stocktaking, ordering, and calibration (biannual and annual servicing).
• Answer calls on the main switchboard phone lines.