Operations Manager Required

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.

Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description
  1. 8968162536621;-8.47877883911133;THE BANK CASINO, Clarkes Brg H , Hanover Street , Cork , Co. Cork , T12 P9RY
Job Title: Operations Manager
Company: Omaha Investments Limited t/a The Bank Casino Cork
Location: Cork, Ireland
Employment Type: Full-time, Permanent

Hours: 39 hours per week (shift-based: evenings, weekends and public holidays required)

Salary
Annual salary: €34,000 gross per annum
Weekly salary: €653.85 gross per week
Hourly rate: €16.77 gross per hour

Plus performance-related incentives

About the Role

Omaha Investments Limited, trading as The Bank Casino Cork, is seeking an experienced Operations Manager to oversee day-to-day operations and ensure compliance with Irish gaming laws and internal standards. This role involves managing staff recruitment, training and scheduling, monitoring financial performance, coordinating casino floor, hospitality and security teams, and implementing policies that support efficiency and customer satisfaction.

Key Responsibilities
Oversee daily operations across the casino floor, hospitality and security functions.
Ensure compliance with relevant Irish gaming legislation, company policies and internal controls.
Recruit, train, supervise and schedule staff; manage performance and team development.
Monitor operational KPIs, customer experience and service standards; implement improvements.
Support budgeting, cost control and profitability initiatives; monitor financial performance.
Liaise with regulators, auditors, suppliers and service providers; maintain required records.
Manage incident reporting, risk procedures, and safe working practices.

Handle customer escalations professionally and promote responsible gaming.

Requirements
Minimum 2 years’ management experience in casino, hospitality, leisure or entertainment operations.
Strong leadership, communication and organisational skills.
Good financial awareness (reporting, cost control, KPIs).
High integrity, attention to detail and ability to enforce procedures consistently.

Flexibility to work shifts including evenings, weekends and public holidays.

Benefits
€34,000 per annum + performance-related incentives
Professional working environment in a premium casino setting

Opportunities for career progression and training

How to Apply: Apply via JobsIreland with your CV and a brief cover letter outlining relevant experience and availability.
  • Sector:
Career Level
  • Managerial

Candidate Requirements

Essential
  • Minimum Experienced Required (Years): 2
  • Minimum Qualification:Level 6 (incl Higher Advanced Certificate & National Craft Certificate)
Desirable
  • Ability Skills:Analytical, Computer Literacy
  • Competency Skills:Decision Making, Priority Planning, Problem Solving
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