Customer Support - Hybrid

Customer Support Specialist

Location: Just outside Cork City, Hybrid Working Model

This is a fantastic opportunity to develop your career in a company that truly values its people offering flexibility, genuine support, and a competitive benefits package.

Why You'll Love It Here

If you thrive in a fast paced, team oriented environment and take pride in delivering outstanding service, you'll fit right in. You'll work alongside friendly, passionate colleagues who encourage new ideas, celebrate success, and make every day rewarding.

• Provide professional, solution focused support to a wide range of clients
• Collaborate with internal teams to resolve queries quickly and efficiently
• Maintain accurate and up to date customer records in internal systems
• Ensure all communications meet GDPR and company compliance standards
• Take part in ongoing training and development to grow your skills
• Create positive, memorable experiences with every customer interaction

• Excellent communication skills both written and verbal
• A keen eye for detail and accuracy
• A proactive, customer first approach
• Strong relationship building and teamwork skills
• Flexibility, enthusiasm, and a willingness to learn
• The ability to stay calm and professional under pressure

• Hybrid working and flexible hours for better work-life balance
• Private healthcare and wellness initiatives
• Gym benefits and Employee Assistance Programme (EAP)
• Bike-to-work scheme and free on-site parking
• Great employee perks, discounts, and regular team events

Ready to Make an Impact?

If you're ready to join a company that values collaboration, innovation, and personal growth, we'd love to hear from you. Apply today and take the next step in your customer support career!