Business Analyst - Customer Ops

apartmentMorgan McKinley placeDublin calendar_month 

Morgan McKinley have partnered with a leading client in Dublin City who are going through a new project phase and require a Business Analyst to support key Customer Ops initiatives, including Azure data migration and reporting transformation.

What you'll do:
  • Turn business needs into clear requirements
  • Map AS-IS / TO-BE processes
  • Lead workshops and stakeholder sessions
  • Create BRDs, process maps, RTMs, user stories
  • Partner with tech teams to deliver solutions
  • Support planning, UAT, and delivery
  • Manage stakeholders and sign-offs

Nice to have: Experience with Power BI, C2M, Business Objects, and dashboard/reporting tools

Ideal candidate:
  • 5+ year's Business Analyst experience
  • Background in utilities

The role:

  • Rolling 6 month day rate contract
  • x2 days required in Dublin City per week
  • Competitive day rate on offer
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