Residential Service Manager/Person in Charge (PIC) New
Residential Service Manager / Person in Charge (PIC)
Location: GalwayContract: Permanent, Full-Time (39 hours per week)
Salary: Competitive (DOE)
About the Role
Cpl Healthcare, on behalf of a leading disability services provider, is currently seeking an experienced and motivated Residential Service Manager / Person in Charge (PIC) to lead and manage a designated residential centre in Galway.
This is a key leadership role with responsibility for the delivery of high-quality, person-centred services to people with disabilities and acquired brain injuries. The successful candidate will ensure full compliance with HIQA regulations and relevant legislation, while fostering a culture of excellence, inclusion, and continuous improvement.
Key Responsibilities- Provide overall leadership and operational management of the residential service
- Act as the registered Person in Charge (PIC) for the designated centre
- Ensure services meet the needs, wishes, and rights of service users
- Maintain compliance with HIQA standards and all relevant legislation
- Promote safeguarding and protection of all residents
- Lead, support, and develop a large multidisciplinary staff team
- Manage resources effectively, including staffing, budgets, and facilities
- Identify and manage operational risks and implement corrective actions
- Promote a positive workplace culture aligned with organisational values
- Work closely with Regional Management and key stakeholders
- Participate in an on-call rota as required
- Relevant third-level qualification (NFQ Level 8) in Health or Social Care Management (or equivalent)
- Minimum of 3 years’ experience in a management/supervisory role in health or social care
- Strong knowledge of HIQA regulations and compliance requirements
- Full, clean driving licence
- Proven leadership and people management experience
- Excellent organisational, communication, and IT skills
- Ability to manage multiple priorities in a dynamic environment
- Experience working with people with Acquired Brain Injury
- Mental health training or experience
- CPI and Safeguarding training (or willingness to undertake)
- Experience designing and implementing support programmes
- Solution-focused and proactive leadership style
- Strong financial and analytical skills
- Commitment to person-centred, inclusive service delivery
- High attention to detail and accuracy
- Strong decision-making and problem-solving abilities
- Ability to work collaboratively across teams and services
- Opportunity to make a real difference in people’s lives
- Supportive and values-driven organisation
- Ongoing professional development opportunities
- Competitive salary and benefits
- Collaborative and inclusive working environment
To apply, or for more information, please reach out to Zoe Lawlor -
Email: [email protected]Phone: 01 947 6238