Customer Support Specalist

Are you a people-person with a passion for providing outstanding service? We're looking for a Customer Support Specialist to become part of a proactive, customer-driven team based just outside Cork City. This is a fantastic opportunity to grow your career in a supportive environment, with the flexibility of a hybrid working model and a competitive benefits package.

Why This Role Stands Out

If you thrive in a fast-paced setting, love solving problems, and enjoy building strong client relationships, this role is for you. You'll join a collaborative team that values your input, supports your professional development, and encourages you to bring your best ideas forward.

• Deliver professional, solution-focused support to a diverse client base
• Collaborate with internal teams to resolve queries quickly and efficiently
• Maintain accurate client information and update internal databases
• Ensure all communications are handled in line with GDPR guidelines
• Take part in ongoing training and stay current with internal processes
• Create memorable customer experiences through every interaction

• Excellent verbal and written communication skills
• Strong attention to detail and high accuracy in your work
• A proactive mindset with a genuine focus on customer satisfaction
• Ability to build rapport with colleagues and customers alike
• Eager to learn, adaptable, and a great team player
• Calm under pressure, with strong multitasking abilities

• Hybrid work setup for better work-life balance
• Flexitime to suit your schedule
• Private healthcare coverage
• Wellness programmes and access to gym benefits
• Employee Assistance Programme for ongoing support
• Bike-to-work scheme and free on-site parking
• Employee perks including discounts and team socials

Ready to Make an Impact?

If you're looking to advance your customer service career with a company that values innovation, flexibility, and its people-this is your chance.

Apply now and take the next step as a Customer Support Specialist!