Customer Service Representative
Customer Service Representative
Our client, a leading player in their sector, is seeking a Customer Service Representative to join their dynamic team due to continued growth. This role is ideal for a motivated and energetic professional who thrives in a fast-paced, customer-focused environment.The successful candidate will manage customer relationships, support the sales team, and ensure the timely preparation of quotes and processing of orders, while delivering exceptional service and contributing to overall sales growth.
For you:
Salary: €30,000 - €35,000
Commission Opportunities
Monday - Friday
Key Responsibilities
Prepare and issue customer quotations based on client needs, ensuring accuracy and attention to detail.
Record all customer interactions, quotes, and orders in the CRM and business management systems.
Coordinate with production teams and external suppliers to ensure project timelines and deliverables are met.
Build and maintain long-term relationships with clients and internal teams.
Deliver a consistently high standard of customer service, exceeding client expectations where possible.
Support wider team initiatives, including social media and marketing-related activities when required.
Assist with additional duties as required by management.
Key Requirements
Minimum 2 years’ experience in a similar B2B customer service or sales support role.
Experience in quoting/estimation is desirable, exposure to print, design, promotional products, signage, events, or marketing materials is an advantage (training provided).
Strong relationship-building skills with a customer-focused approach.
Excellent communication and phone manner, with strong negotiation and influencing skills.
Proven ability to manage multiple priorities, meet deadlines, and deliver results.
High level of organisation, attention to detail, and problem-solving ability.
Good knowledge of Microsoft Office.
Strong educational background and fluent English.
For more information, please apply through the link provided for the attention of Barry Forde or email barry.forde@osborne.ieIf you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.Osborne are proud to be an Equal Opportunity Employer.
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