Helpdesk Operative
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In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description- 0268287658691;-7.31548690795898;Portlaoise , Co. Laois ,
Full time
Between 7:45am to 6pm
Competitive Salary
Opportunities for professional development
Plus our Sodexo employee benefits package
Helpdesk OperativePortlaoise, Co. Kildare- Full time
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.
We are currently seeking a dedicated and dynamic Helpdesk Operative to join our team and play a key role in driving excellence and innovation in Administration.
As a Helpdesk Operative you'll:
Coordination & Resolution: Act as a central liaison, contacting relevant sites and teams (FM, caretaking, cleaning) to ensure all issues are swiftly resolved.
Financial & Administrative Support: Process invoices and payroll, manage purchase orders, and assist with month-end account closing.
Compliance & Reporting: Ensure accurate work order creation, track open call reports, provide data for monthly contract reports, and support audit actions.Contract Administration: Deliver essential day-to-day administrative support to Contract/Facilities Managers, including meeting minutes and documentation.
What we're looking for:
An understanding of contracts and key performance indicators.Experience in using Excel at advanced level. Experience with Outlook and Word.
Previous experience in a similar role in an office administrationExemplary attention to detail and excellent communication skills.
Self-motivated, enthusiastic and professional.
Proven ability to work under pressure.
Strong customer service and administration skills.
The ability to make decisions, take ownership and use your own initiative to resolve problems.
Ability to complete basic bookkeeping & accounts duties
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Garda Vetting.
Why Sodexo?:
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
Access to a 24hr virtual GP Service
Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
Save for your future by becoming a member of the Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety o
- Sector:
- Not Required
Candidate Requirements
Essential- Minimum Experienced Required (Years): 1
- Minimum Qualification:No Qualification
- Ability Skills:Administration, Interpersonal Skills
- Competency Skills:Collaboration, Teamwork