IT Operations Manager
IT Systems & Infrastructure Lead
Location: Remote with Occasional visit to office for meetingsPermanent role
This is an excellent opportunity for an experienced IT professional to take ownership of systems administration, infrastructure support, and strategic IT planning in a growing, dynamic organisation. This role is ideal for someone with strong technical expertise who is ready to step into — or grow further into — a leadership position.
Key Responsibilities
IT Systems Administration & Support: Oversee day-to-day management of systems and infrastructure, ensuring smooth operations across the organisation.Infrastructure & Vendor Liaison: Act as the key point of contact for external IT providers, managing escalations, upgrades, and scheduled maintenance.
User Management: Coordinate onboarding and offboarding, ensuring secure and efficient provisioning and deactivation of accounts.
Asset & Licensing Management: Oversee procurement, distribution, and inventory of IT equipment, and manage software licensing for cost-effectiveness and compliance.Documentation & Compliance: Maintain clear process documentation and act as the internal GDPR coordinator, ensuring all workflows meet data protection regulations.
Project Leadership: Support and coordinate IT-related projects such as CRM enhancements, integrations, and system upgrades.Team Guidance: Provide guidance and technical insight to internal staff, fostering best practices in IT usage and security.
Required Skills & Experience
Proven experience in IT operations, system administration, or infrastructure support.Strong knowledge of networks, cloud environments, and systems configuration.
Familiarity with Microsoft Dynamics and CRM systems (desirable).
Leadership aptitude with the ability to manage multiple projects effectively.
Excellent problem-solving and communication skills.
Understanding of data protection regulations (e.g., GDPR).
Relevant qualification in IT, Computer Science, or a related field preferred.
If you are interested in this role and come close to, match, or even exceed the characteristics listed above, apply now through the link provided for the attention of Tim Baker, submitting your CV in Word format where possible.For more information about this role or other roles we may have available for your skillset, contact Tim Baker on +353-1-525-2457 or tim.baker@osborne.ie.
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne Recruitment is an equal opportunity employer.
#INDOSB1#INDTBAKER